Browsing by Subject "Controle de qualidade"
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PERCEPÇÃO QUANTO ÀS MELHORIAS VIABILIZADAS PELA IMPLANTAÇÃO E PRÁTICA DO GERENCIAMENTO DA ROTINA: UM ESTUDO DE CASO EM EMPRESA DE TRANSPORTE AÉREO | Posted on: 11 jul. 2005Supporting in the conceptuals propositions of the routine management, the present work had as main objective to know the managers and employees perception of the heavy maintenance area of an airline company on the impact ...
Qualidade no processo de contratação de serviços e fornecimentos ferroviários: estudo de caso da CBTU | Posted on: 16 jan. 2003From a Study of Case accomplished over the CBTU process of service and supply contracts, this work proposes the establishment of a managerial system guided to quality. In order to distinguish the existence or not of quality ...