Browsing by Subject "Process mapping"
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A PERCEPÇÃO DA MATURIDADE DO PROCESSO DE AQUISIÇÃO BIBLIOGRÁFICA EM UM SISTEMA DE BIBLIOTECAS UNIVERSITÁRIAS: UM ESTUDO DE CASO | Posted on: 08 dez. 2014The management models of organizations have been based on the search for quality and improvement of work processes. In this context, it is important to know the process to improve the services provided through the use of ...