Browsing by Subject "Sistema de qualidade"
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Qualidade no processo de contratação de serviços e fornecimentos ferroviários: estudo de caso da CBTU
| Posted on: 16 jan. 2003From a Study of Case accomplished over the CBTU process of service and supply contracts, this work proposes the establishment of a managerial system guided to quality. In order to distinguish the existence or not of quality ...