This dissertation is related with the control of quality and requirements for the supply of the shirts to be used as uniform by the students of the Brazilian State School System; the main important properties of the fibre ...

To present research it intends to analyze the possible causes that take to administrators to act her in their organizations in a dissembling way and with the relationship speech x incoherent practice. Still, it also analyzes ...

This work analyses the hospital accreditation, quality management and the role of the manager in this process in two hospitals in the state of Rio de Janeiro, being, thus, a comparative case study. The approach allowed us ...

This work aims at presenting stages of the process of climate management in organizations, emphasising the diagnosis phase, in which the author introduces an instrument of survey of organizational climate whose design is ...

Motivation is expected to be an important vector that may or not lead to people s satisfaction. This way, enterprises can achieve great quality among their contributors. A bibliographic research was carried out and a case ...

The subject "quality" is nowadays, in a globalized world, one of the key concerns of businessmen to face the competition on industries and service areas. Financial groups are measuring no efforts to achieve quality excellence, ...