Desenvolvimento profissional como eixo para a gestão do conhecimento : uma análise do programa de capacitação e aperfeiçoamento da Universidade Federal Fluminense

Abstract

The learning occurs in organizations alike to be scheduled or not, because it occurs in people. Faced the constant changes in the new society that imposes itself - the knowledge society, organizations of all kinds, seek to improve the performance of their employees through methods and techniques that help in achieving good results. Manage organizational knowledge and the development of actions that are based on knowledge management have become crucial to the success of companies. Thus, we performed a case study aiming to assess the Training and Improvement of the Federal Fluminense University, through its courses, can be considered a promoter of knowledge management in the institution. The result of this research allowed the mapping of indicators which show that, even unintentionally, the program develops in the direction of knowledge management at the University.