Emoções vivenciadas pela equipe multiprofissional de uma central de transplantes na entrevista familiar

Abstract

It treats about a study of emotions experienced by multidisciplinary teams of Transplant Center of the State of Rio de Janeiro in the family interview for organ donation (s). After certification of brain death, the professionals at the Transplant Center seek communication with family members about the final diagnosis of the potential donor through family interview, moment that involving a big emotionally charged. Therefore this study aimed to: characterize the emotions experienced by health professionals in family interview for Organ Donation(s); Analyze the management of emotions experienced by these professionals in the family interview; and Discuss measures for emotional education for the interviewers. The method used was the qualitative approach, and the study is descriptive-interpretative type . As a research technique to collect data from 24 subjects, between Jan / May 2012, was used a sociocultural survey, followed by semi -structured interview. Subsequently was applied the Active Imagination Technique proposed by CG Jung. The study was submitted to the Ethics Committee of the HUAP / UFF , which was approved under No. 321/11 , subject to Resolution 466/2012 which deals with human research . Results. Socio- cultural data : most subjects are female , have an average age of 38.7 years, 12 coordinators working in the institution between 2 and 3 years, and only 4 developed this activity for more than 10 years, the latter being servers statutory bond; 23 of these professionals have other employment with workloads ranging from 20h to 72.5h/week , and 17 of these professionals are nurses. Data from the main interview: there was great difficulty in characterizing subjects of their emotions, and represented in other ways, through feelings, impressions, actions and even physical signs. Subjects who recalled their emotional memories related to difficult situations experienced in family interview identified: anger, fear, sadness and love . Regarding the characteristics of emotions emerged: fear , nervousness and anxiety (characteristic of Fear ), and irritation ( characteristic of Anger), happiness (emotional characteristic of Joy) and satisfaction (emotional characteristic of Pleasure). Regarding the management of emotions emerged: the issue of crying as a means of coping/relief; Empathy and its emotional consequences, and the projection of what is to come , representing the situational projections that generate benefits for themselves or others. Data showed that the impressive output through cultural symbols such as tears, sun and heart, the subjects who failed to assume or acknowledge their emotions over the testimony, managed to expose that affect them in the family interview . It is discussed as a means of emotional education , a service of emotional support in order to work the self-knowledge of the subject in order that through this process they identify the best measures to cope with difficult situations. Conclusion: Invest in self-knowledge for the subjects can provide them with better quality in work and personal life amortizing damage in your mental health.